Chapel Lane Surgery

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SURGERY TIMES

Weekdays, excepting bank holidays, 8.30am - 6.30pm (switchboard opens 8.00am).

To access services during the core opening hours please call in to the surgery or telephone 01704 876363. When the premises are closed a recorded message on that number will advise patients how to access the service.

Each doctor holds a morning surgery and an afternoon/evening surgery (times vary).

Each doctor has one training and administration day per week when they do not see patients. This is not the same day each week and varies from Tuesday to Friday.


OUT OF HOURS


The out-of-hours service is provided by Integrated Care Sefton from 6.30pm each evening until 8.00am the following working day. The out-of-hours service also operates at weekends and on all bank/public holidays. Telephone 0845 070 4422.

For many problems telephone advice may be all that is needed, but if it is decided that you need to see a doctor, then you will be asked to attend the GP On Call Centre at Town Lane, Southport or Phillips Lane, Formby. Home visits out of hours are only for those who are too ill to travel. Please leave non-urgent calls until the surgery is open again.

URGENT CASES / EMERGENCIES

If You Need A Doctor Urgently

Please telephone the surgery on 01704 876363 where a recorded message will tell you how to contact the out-of-hours service.

If You Need Advice On A Health Related Matter

Please telephone NHS Direct on 0845 4647.

In An Emergency

In acute situations (eg severe chest pain; sudden disabling breathlessness; collapse; severe injury) telephone the emergency services on 999 immediately.

Casualties

Adult accidents and emergencies are seen at:

Accident & Emergency Department, Southport and Formby District General Hospital, Town Lane, Kew, Southport 01704 547471.

Children involved in accidents and who require emergency hospital treatment should be taken to:

Paediatric Accident & Emergency Unit, Ormskirk and District General Hospital, Wigan Road, Ormskirk L39 2AZ (telephone 01695 577111).

Service Provider

NHS Sefton is the body responsible for commissioning out-of-hours services. (Contact details can be found at NHS Sefton)

Local NHS Walk-in Centre

Litherland Town Hall Health Centre, off Hatton Hill Road/Field Lane, Liverpool, Merseyside, L21 9JN
Telephone: 0151 475 4667
Open Monday - Friday 8.00am - 8.00pm
Weekends and bank holidays 9.00am - 6.00pm
This is a walk-in centre style facility for self-referring patients with minor injuries and ailments.

NHS Direct

NHS Direct Telephone: 0845 4647
NHS Direct Online: www.nhsdirect.nhs.uk

NHS Choices

This website contains a host of general medical advice. Go to www.nhs.uk and click on the 'Health A-Z' tab.


FACILITIES FOR THE LESS ABLE

The surgery has disabled access and facilities available for its patients. Should patients require an interpreter then this can be organised by prior arrangement.

All patients are welcome to be accompanied at their consultations with a friend or relative, and we also will arrange for chaperones at consultations at both clinical and patient instigation.

Animals are not permitted on the premises other than those accompanying our patients who are blind, or who have dogs to assist them with hearing impairment.

PARKING

There is a large public 'pay and display' car park to the rear of the surgery. Please avoid the spaces reserved for the doctors.

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